TSG is a regional, woman-owned corporation (incorporated in the State of Maryland) owner-managed, full-service travel management agency. TSG is federally recognized small business.
TSG is recognized as one of the few minority owned travel management firms with the human and technological resources unmatched by any other minority travel vendor in the Washington-Baltimore region.
Claire Simmons, President
Email: csimmons@travelsolutionsgrp.com
Phone: 240-387-4161
Karen Dunlap, Executive Vice President
As a Executive Vice President, working closely with the President and the Vice President, Karen has strongly influenced the development of a more “structured” environment at TSG, including; an employee productivity program with bonus incentives, the employee of the month award, the annual employee awards program, a new employee orientation program, a measurable quality controls program, standardized employee performance review procedures, and a revised policy and procedures manual. In addition, Karen oversees the management and staff of TSG. Karen’s background in personnel management has given her the skills and abilities to successfully develop and carry out the necessary training and developmental programs for the TSG staff. Karen has worked hard to empower the branch managers and encourages them to use a strong “team oriented” approach to servicing the needs of their valued clients.
Karen’s gift for recognizing talent has resulted in TSG’s employing some of the most talented and productive agents in the Washington metropolitan area. It is Karen’s belief that “We are what we sell and we are the best!”
Email: karend@travelsolutionsgrp.com
Phone: 240-387-4242
Patricia Sullivan, Vice President
Before forming the consulting company, Pat was Senior Vice President, Sales and Operations of a large regional travel management company, where her responsibilities included client relations’ development, T&E policy consulting, vendor negotiations, financial analysis, and project management.
Her career in travel has also included 8 years with American Express Travel Management Services where her responsibilities included Corporate Card sales, service and implementation, and Group and Meeting and Incentive Sales as well as industry training.
As Vice President, Pat is instrumental in identifying potential business partners that are well suited to the resources of our organization. She works with co-owner, Claire Simmons and senior management to determine how we can best partner together to meet and exceed client objectives.
Email: psullivan@travelsolutionsgrp.com
Phone: (240) 387-4231
Bill Goldstein, Treasurer
Affiliation and Accreditation
TSG is an accredited travel agency with the Airline Reporting Corporation (ARC), International Airlines Travel Agency Network (IATAN), Computerized Corporate Rate Association (CCRA), and AMTRAK (National Passenger Railroad Corp). TSG holds professional memberships in The American Society of Travel Agencies (ASTA), The Association of Retail Travel Agents (ARTA), and The Society of Government Travel Professionals (SGTP). TSG is also a member of TravelSavers consortium.